Michelin Guide sits down with Tristin Farmer for an insight into restaurant Zén’s tech pivot

To pivot is a quick, 360° spin in a different direction and during a pandemic induced pause, to pivot for restaurant Zén took on an entirely new digital meaning. Seemingly overnight Tristin Farmer and the team had to reimagine the entire Zen experience to now be presented at home. Zén’s philosophy much like restaurant Frantzén lies in an interactive guest experience, that relishes in the strength of a la minute cooking combined with the vibrant, attentive and fun atmosphere created by the service team.

For two months the doors stayed closed, and team Zén introduced and adapted with a stay-home dining option. Technology allowed the team to translate the magic of Zén into Singaporean homes with spectacular finesse. Virtual dinners and live cook-alongs brought together Zén’s familiar faces, with an array of special guests, that dropped by for ‘dinner’.

For Farmer, ‘It’s a little bit of fun, it’s light-hearted, it’s educational, and it brings stimulation to take-away food’. Tristin and the team had so much fun creating these virtual dinners – it might be something we see more of in the future.

Read more of Tristin’s chat with Michelin Guide head to https://guide.michelin.com/sg/en/article/features/new-normal-zen-singapore


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